Ya me han llegado todos los libros de reyes

Con retraso, con pérdidas, pero acaban llegando. Compré 4 libros en Amazon el 8 de Diciembre, me enviaron 3 que se perdieron por el camino; asi que me los tuvieron que reenviar. Y el cuarto salía el día 17 de Diciembre a la venta, y mientras conseguían stock pasaron los días, hasta que esta semana me ha llegado. En teoría esos 4 libros iban a ser mi regalo de Reyes, pero ya se sabe cómo funciona Correos…

Aún así Amazon se ha portado muy bien, no tengo ninguna queja contra ellos. Cuando les escribí para decirles que los libros no llegaban, me contestaron lo siguiente. Contad cuántas veces dicen I’m sorry o similares. Parecen ingleses en vez de americanos.

I do understand the frustration in this regard and please accept my
sincere apologies for any disappointment or embarrassment this
experience has caused.

I understand that you entrusted us to deliver this order in time for
christmas and apologize that in this case, we’ve not met your
expectations.

I’m sorry, but it appears that your order has been lost in shipping.

I understand that you’ve said a replacement order won’t arrive in
time to meet your needs. I’m uncertain how you’d like us to proceed.
Normally we’d create a replacement order for the missing item right
away, to be shipped to you as soon as possible at no additional
charge.

We’d still be happy to arrange for a replacement to be sent to you.
If this solution won’t work for you, we can simply issue a refund
for the item, along with the associated shipping costs. Please use
the link below to contact us again and indicate which option you
prefer:

…

In addition to a wide selection of items, one of our aims at
Amazon.com is to provide a convenient and efficient service; in this
case, we have not met that standard.

I am truly sorry that we were not able to fulfill your expectations
for this level of service. I hope that you will give us another
opportunity to prove the quality of our service to you.

Again, we’re very sorry for the inconvenience this error has caused.
We value your business and hope to serve you better in the future.

Y los libros que tengo en la pila de leer se pueden ver en esta foto. Según lo vea o alguno lo pida, haré una reseña o no.